The Most Popular Workplace Chatbot Use Case Examples

There is so much smart conference room tech, but this simple question nevertheless involves clicking around 2-3 times on some booking platform. Well not any longer, with this Card your enterprise chatbot can instantly show you what rooms are free. Landbot is a full-scale no-code communication automation platform. It allows you to build conversational assistants for the web, WhatsApp, Facebook Messenger, or use API to create a bot for any other third-party app. Discover examples of bots for lead generation, customer support, shopping assistance and more. Chatbot templates are pre-designed conversational structures that require minimal adjustments and customization. Conversational templates enable you to get from concept to launch in a matter of minutes and are the perfect tools for time-sensitive campaigns and initiatives.

It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more. Chatfuel is yet another chatbot platform that is limited to just Facebook Messenger. You can leverage NLP to identify intents and utterances, and subsequently share predefined answers. Chatfuel’s key feature is that it stores the users data in the database, which allows you to get back in touch with them in the future, as you see fit. LivePerson is an excellent platform that helps you comfortably build, deploy, and optimize AI-powered chatbots. One of LivePerson’s highlights is that it enables you to leverage advanced analytics for continual optimization and real-time intent detection. Leverage the expertise of their conversation design team to build your bot for you, as WotNot offers a fully managed done-for-you service.

Let The Sales Cycle Begin With Chatbots!

They allow companies to easily resolve many types of customer queries and issues while reducing the need for human interaction. To use the chatbot for meeting-scheduling, you have to switch to the paid plan at $400/month. This way, you can handle all your inquiries in the most efficient way possible. An all-in-one platform to build and launch conversational chatbots without coding. The statistics below highlight the main benefits chatbots have over customer service agents, according to consumers. Neuralconvo isn’t going to fool you into thinking that it is a person anytime soon, since it is just a demo of a bot trained on movie scripts. But imagine how effective a bot like this could be when trained using context-specific data, like your own SMS or WhatsApp messages. That’s what’s on the horizon for chatbots, but remember – they will still be algorithms taking your text as input, referring to rules, and returning different text as an output. Landbot offers a substantial library of chatbot templates covering a plethora of use cases from marketing to customer support. All you have to do is pick the one that fits your needs and customize the content inside the flow that’s already there.

With this bot, customers will be matched with a sales representative and schedule a meeting directly on their calendar. This can all be completed within the chat, so the prospect does not need to deal with any forms, allowing for a smoother experience. People tend to assume that all chatbots are AI , but in fact, most chatbots used in sales and customer service are following a preset conversational flow, rather than coming up with the answer on their own. Among the key advantages of having a chatbot is access to support and guidance anytime and anywhere. Similarly, chatbots are able to provide personalized experiences regardless of how fast your business grows or how busy your human employees get in peak times.

Online Retail Has The Greatest Customer

After that, the bot mentions this is an exclusive chatroom and compels users to answer the question by mentioning they are getting started on their very own, personalized journey. Domino’s allows customers to order pizza by simply sharing an emoji. The Domino’s bots then route those orders popular chatbots and ask additional questions if necessary. By using a robust chatbot when your business is closed, customers still gain access to the information they need. This seamless user experience makes the painstaking process of planning a trip much easier for both the user and the business.

Some integrations include Saleseforce, Marketo, Okta, Slack, Zendesk, Office 365, Google Analytics, andZoom. AIMultiple informs ~1M businesses including 55% of Fortune 500 every month. We have an article on the chatbot companies that will help you take your bot concept from idea to implemenation. Since then, it’s expanded its features to 100 different legal processes, from helping users get eligibility for college fee waivers to connecting with a prison inmate. Polly is a survey bot on Slack, Algorithms in NLP Microsoft Teams, and Enterprise. The chatbot is mostly used to collect employee data, like their satisfaction during a meeting, the working environment, or any situation where the employees’ voice needs to be heard. The insights gained from the surveys can then be turned into data-driven decision-making. An insurance provider conglomerate, was able to achieve a 90% success rate in terms of assisting current clients with their insurance claims and converting potential leads into customers.